Interface & Stakeholder Management ensures that all technical, organisational, and interpersonal interfaces within a project are clearly defined, coordinated, and actively managed. The objective is to align interests, avoid friction losses, and ensure a smooth and transparent project delivery on behalf of the client.
We manage dependencies between project participants, disciplines, and external stakeholders, establishing clear responsibilities and structured communication pathways. Critical interfaces and stakeholder interests are identified at an early stage and proactively managed.
Client value
- Reduction of delays and cost overruns through clear coordination
- Clear responsibilities and accountability across all project participants
- Reduced coordination effort for the client
- Improved collaboration and stakeholder acceptance
- Minimised conflicts and escalations
Scope of services includes in particular:
- Identification and structuring of project interfaces and stakeholder groups
- Coordination of interfaces between design management, project management, site management, construction supervision, contractors, specialist designers, authorities, and third parties
- Analysis of stakeholder interests, expectations, and influence
- Definition of roles, responsibilities, and communication pathways
- Preparation, facilitation, and follow-up of coordination meetings and stakeholder workshops
- Support in resolving interface- and stakeholder-related conflicts
- Integration of interface and stakeholder management into schedule, cost, and risk control
- Transparent documentation and tracking of interface- and stakeholder-related decisions